Customer Order Entry Administrator
Temporary (6 Months, with Potential for Extension and Conversion) | Northbrook, IL | ~$24/hr.-$27/hour (some flexibility based on experience)
Monday–Friday, In-Office

Are you detail-oriented, organized, and looking for a role where accuracy and process improvement really matter? A leading specialty chemical manufacturing company is seeking a Customer Order Entry Administrator to support its North America Customer Care team.

In this role, you’ll be a key part of keeping customer orders accurate and moving efficiently — entering orders into SAP, setting up new customer accounts, and helping drive the adoption of order entry automation through Salesforce and SAP. It’s a great opportunity for someone who enjoys structured, detail-driven work and wants to play a role in shaping smarter, more efficient processes.

What You’ll Do

Order Management

• Manually enter direct and distributor customer orders into SAP accurately and within a 24–48-hour turnaround
• Review purchase orders, pricing, and customer documentation for accuracy and completeness prior to order entry
• Monitor the order entry inbox and prioritize work to meet customer and business needs
• Identify order discrepancies and escalate issues when additional support is needed

Customer Master Data Support

• Create new customer master records in SAP to support new customer acquisition and business growth
• Ensure customer setup is accurate, complete, and aligned with company processes

Order Entry Automation Support

• Identify purchase orders suited for order entry automation
• Support increased adoption of automation through Salesforce and SAP
• Assist with data validation, process feedback, and follow-up on automation initiatives
• Quickly identify and resolve automation errors, or escalate to the team lead, and suggest improvement opportunities

Administrative Support

• Assist with credit and debit memo requests as needed
• Support document requests and general administrative needs for Tier 2/3 direct and distribution accounts
• Maintain organized records and documentation to support efficient customer service operations
• Participate in staff meetings to stay current on department updates and share feedback

What You’ll Need

• High school diploma or equivalent required; associate degree preferred
• Previous experience in customer service, order entry, administrative support, or related business operations preferred
• Experience with SAP, Salesforce, or similar business systems preferred
• Proficiency in Microsoft Office, including Excel and Outlook

What Will Help You Succeed

• Strong attention to detail and commitment to accuracy
• Solid organizational skills and the ability to maintain clear records
• Effective time management and prioritization
• Clear communication and a customer service orientation
• Ability to work independently and collaborate across teams
• A continuous improvement mindset and openness to automation adoption

The Details

• Type: Temporary (6 months), with potential for extension and future conversion
• Schedule: Monday–Friday, in-office
• Location: Northbrook, IL
• Pay: Approximately $24/hr.-$27/hour, with some flexibility based on experience

If you’re organized, accuracy-driven, and ready to contribute to a growing customer care team, we’d love to hear from you. Apply today

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About Us

Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.

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